Flatpack 2015 
Ticketing Coordinator

Jenny joined the Flatpack Film Festival team for the 2015 edition, taking on the daunting role of Ticketing Coordinator as we launched our in house ticketing system. Thanks to Jenny’s attention to detail, hard work, and level headed approach, everything went swimmingly. Jenny handled the customer service side of things too, and our first time pass holders were singing her praises. Grab her if you can - she’s an absolute gem!
— Selina Hewlett, Operations Director, Flatpack Film Festival

For the 9th edition of the Festival, Flatpack decided to bring their ticketing in-house, and I was chuffed to be their Ticketing Coordinator, running their box office.

My role included:

  • Liaising with partnering venues
  • Monitoring ticket sales and allocations
  • Managing the festival pass system - designing the pass, monitoring purchases, creating and dispatching the passes
  • Managing Guest and Artist Comps
  • Responding to customer enquiries